Gyst Technologies
Integrity. Experience. Hard Work.

Delivering Results for Our Clients

OUR VALUES

A culture obsessed with client success

At Gyst Technologies, we believe everything starts with integrity. Combined with decades of experience and a commitment to hard work, this drives us to innovate and deliver exceptional results for our clients.

Our team has developed cutting-edge technology that enhances Customer Experience (CX) for voice applications. Years ago, we discovered that measuring caller skills and performance in navigating voice applications could personalize and improve the user experience in real time.

Building on this insight, we created and tested several software models, proving their effectiveness in production. We also received a patent on the process and have since filed several additional patents covering improvements to date. Today, our cloud-based solution delivers the best CX in the industry, helping businesses achieve measurable results.


integrity: "the quality of being honest and having strong moral principles that you refuse to change"
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Meet Our Team

Daniel O'Sullivan

Founder and CEO
Dan has been an entrepreneur for over 20 years. After successful exits at his two earlier startups, he founded Gyst Technologies. Prior to that, Dan developed software for digital networks at Bell Labs in New Jersey. He is passionate about driving innovation and delivering exceptional customer experiences.

Rory Larkin

Chief Commercial Officer
Rory is an expert in marketing, business development, operations management, and partner strategy. He is passionate about international growth and product development, helping Gyst expand its global footprint.

Brian Durran

Chief Financial Officer
Brian has over 30 years of experience managing the financial affairs of both large and small businesses. He is a dedicated expert in regulatory compliance, accounting, and fiscal responsibility, ensuring Gyst’s financial stability and growth.

Shay Nash

Senior Project Manager
Shay has been a network and software development manager for over 25 years. He brings a wealth of experience in delivering mission-critical and complex projects to completion, ensuring Gyst’s solutions meet the highest standards.

James O'Sullivan

Senior Software Architect
James is a full-stack software developer and systems architect. He is passionate about building a strong development team and driving innovation in technology startups, contributing to Gyst’s cutting-edge solutions.


"Price is what you pay, value is what you get" - Warren Buffet
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OUR PARTNER NETWORK

Partnering with the Best to Deliver Excellence

Symbiotic and complementary relationships with our partners are essential to our growth strategy and business development plans.

We collaborate with partners whose goals align with ours: delivering customer experience excellence and measurable value to our clients.

In addition to our partnerships in the U.S. and Ireland, we work with a global network of highly skilled software developers, speech technologists, and consultants. Together, we deliver significant cost savings, superior customer experiences, and advanced analytics for our clients.

Gyst is an Amazon Partner and offers its SaaS product for Amazon Connect and Lex via the AWS Marketplace.

Carahsoft is our trusted partner for Federal, State, and Local Governments.

Gyst is a Genesys Partner, offering solutions for Genesys Cloud environments.

Dovetail is a highly capable partner serving enterprise software markets.


"Being honest may not get you a lot of friends, but it'll always get you the right ones" - John Lennon
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Gyst is Patent Pending.
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