AI optimization results for enterprise contact centers
Gyst has helped leading brands use AI optimization to improve voice self-service, reduce costs, and improve millions of voice interactions.
What clients say about Gyst AI optimization
"AI optimization that reduced call times by 26 seconds and increased self-service" - Director Customer Service, Major Mass Transit Agency
“AI optimization that helped reduce handle times by 11 seconds" - Director Contact Center, Top Five U.S. Bank.
"AI optimization that delivered a 5-month ROI for the bank” - SVP Operations, Top 3 International Bank.
AI optimization success stories
Explore how Gyst has helped businesses across industries use AI-powered analytics and optimization to improve voice self-service and achieve measurable results.
Healthcare
This health insurance client used Gyst’s AI-powered analytics to improve customer experience and uncover friction in the call flow. Learn more
Banking
This retail banking client used Gyst’s AI optimization to reduce call handling times and improve the customer experience. Learn more
Telecommunications
This mobile service provider used Gyst’s AI optimization to increase customer goal completion and reduce call times. Learn more
Travel
This commuter rail travel client used Gyst’s AI optimization to reduce call handling times and increase self-service use. Learn more
Millions of voice interactions improved with AI optimization
$100M+ in client savings from better voice self-service performance
Reduced retention risk from better voice self-service experiences
