Gyst Pricing for Amazon Connect: Analytics or CX, SaaS or AMI.

Choose the Gyst path that fits your team: analytics-first visibility or real-time CX optimization, delivered as managed SaaS or customer-hosted AMI through AWS Marketplace.

Choose the right Gyst product path

Gyst Analytics SaaS
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$42,250
‍Starting annual SaaS price

Turn-level analytics for caller friction, prompt performance, retries, errors, transfers, and containment opportunities.
Start with analytics-first visibility before redesigning flows, adding AI, or moving more calls into automation.
Includes:
  • Turn-level Gyst Report Data
  • Prompt, retry, error, and outcome visibility
  • GCC configuration and validation
Gyst CX SaaS
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$84,500
‍Starting annual SaaS price

Managed real-time optimization for caller pacing, prompts, timeouts, and opt-out behavior during live calls.
Use live caller behavior to tune the self-service experience while the call is still happening.
Includes:
  • Real-time pacing and timeout control
  • Prompt strategy and opt-out tuning
  • GA reporting plus full CX optimization
Gyst Analytics AMI
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$59,500
‍Starting annual AMI price
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Customer-hosted analytics for teams that want Gyst Report Data inside their AWS environment.
Deploy analytics-first visibility in your AWS environment while keeping control over hosting and operations.
Includes:
  • Customer-hosted GA deployment
  • Turn-level report data
  • GCC configuration and validation
Gyst CX AMI
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$84,500
‍Starting annual AMI price
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Customer-hosted full optimization stack for teams that want runtime CX control, analytics, and deployment ownership.
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Request Private Offer
Run Gyst CX in your AWS environment for live optimization, reporting, and operational control.
Includes:
  • Customer-hosted GCX deployment
  • Real-time CX optimization
  • GA reporting plus GCC validation
* Pricing is per voice application and excludes underlying AWS, telephony, LLM, and platform usage. SaaS products are managed by Gyst; AMI products are customer-hosted in your AWS environment. Private offers and multi-application or multi-year pricing are available on request.‍

Buy Gyst through AWS Marketplace using your existing AWS account. SaaS and AMI options support AWS billing, private offers, and consolidated invoicing.
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What will this save your contact center?

In one modeled voice application, replacing standard audio with Gyst speed-adjusted prompts showed potential annual savings of more than $1.6M.
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Gyst Savings Calculator

See what real-time voice optimization is worth in your contact center.

Enter your own call volume and cost figures. Every number below updates live — nothing here is a guess dressed up as math.

Your call center

Defaults reflect a typical upper mid-market contact center — replace with your own numbers.

Auto-scaled to call volume (SIP volume discounts) — overwrite if you have a real rate.
Real published starting price per voice application (gysttechnologies.com/pricing). Not volume-scaled — multi-app/enterprise pricing is a private offer. Gyst CX includes real-time optimization, so savings above reflect full impact.
Set from the SKU dropdown — overwrite here only if you have an actual private-offer quote.
Auto-scaled to call volume — overwrite with actual licensed port count.
Auto-scaled to call volume (volume discounts) — overwrite if you have a real rate.
Gyst improvement assumptions (editable)

Defaulted at or below published customer results — see the workbook's Notes & Sources tab for exact figures.

Optional — enterprise inputs (lost business)

Defaults are generic placeholders, not backed by Gyst case studies — shown separately below, not included in the headline savings number.

Total estimated annual savings
$0
Core savings from CSR labor, telecom, and IVR infrastructure

Where it comes from

  • CSR Labor SavingsFewer calls escalate to a live agent
     $0
  • Telecom / Hosting SavingsShorter calls, fewer network minutes $0
  • IVR Port SavingsLess concurrent capacity required $0
Payback Period
—
ROI: —
Estimates only, based on the figures you entered and Gyst's published customer results. Not a guarantee of savings for your organization. Gyst subscription cost is a placeholder — no public AWS Marketplace price exists for Gyst; replace with your actual quoted number before sharing this with a prospect.
Gyst Savings Calculator — prototype build, formula-matched to the internal ROI workbook.

This isn't a platform migration.

Nothing to rip and replace.
Gyst plugs into Amazon Connect, Genesys, or Five9 via API — your IVR logic doesn't change, nothing to rip and replace.

‍Procurement already knows the vendor.
Buy through AWS Marketplace on your existing account. No new security review, no MSA from scratch.

‍Scoped to one flow, not your whole center.
Pricing is per voice application — a pilot is one flow, not an enterprise commitment.
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Request ROI sizing
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