We help you deliver the right customer experiences so you can grow your business.

With Gyst as your voice self-service design and optimization guide, you can eliminate guesswork and confidently create great voice experiences your customers will want to use.

Technology that is production proven to reduce Contact Center costs

100s of millions of voice sessions
optimized

+$100 million in client savings
realized

millions of happier customers

Gyst is the only solution that automatically and continuously optimizes the Customer Experience and Operational Efficiency of your existing Contact Center IVRs and Voice Assistants - while your customers are using them.

What our customers say


“Performed flawlessly. Reduced call times by 26 seconds and increased self-service by 2 percent”
Director, Customer Service, Major U.S. Public Transit Company

“Delivers as promised. We verified an 11 second drop in handle times"
Director, Call Center, Top 5 Super-Regional U.S. Bank.

"A no-brainer. It provided an ROI of 5 months for the bank”
SVP Of Operations, Top 3 International Bank.

How it works

Our patent pending voice optimization platform continually adjusts the audio playback speed (words per minute spoken), user response times allowed, and other CX parameters in your existing voice self-service channels. It adjusts these parameters based on each customers unique skill and ability to navigate their way through your dialog flows. Check out the short video here to learn more, or read on here.

Schedule a 30 minute video conference for you and your team

Register here to book a free 30-minute video conference to see how Gyst will help you create great voice experiences that actually work for your customers - experiences that will make them want to use your voice self-service channels every time they call into your contact centers.

What makes Gyst different?

Our advanced software algorithms personalize each IVR phone call and Voicebot session based on the behavior of each customer during the session. Our patent pending platform lets your existing Voice Assistants and IVR services deliver the optimal voice experience for every customer, every time. Check out the short video here to learn more, or read on here.

Get deep insight with Gyst Analytics

Gyst's high resolution analytics show you exactly how your customers perform at every single conversation turn (node) in your voice application. It also tracks individual caller frustration levels as they progress through each node and gets them help before they zero out or worse, hang up and call your competition. Check out the short video here to find out more, or read on here.
Drive Operational Efficiencies In Voice Assistants, Chatbots & IVRs
Deliver Highly Engaging and Lifelike Conversational Interactions
Reduce Costs By Increasing Self-Service Automation
Improve Service And The Customer Experience
Gain Valuable Insight For Guiding Digital Transformation Strategies

Gyst works for any voice platform...

...and any self-service voice application.

Have us set up a test drive for you...

We've made it easy for you to try out Gyst with your own callers and your own voice applications. For a nominal setup cost, we will have one of our professional developers implement Gyst for you in a voice application you choose. This will allow you to prove out the savings in A/B testing against your current performance metrics. The implementation takes about 1 - 2 weeks and can usually be done using your existing contracts and volume agreements with your current cloud and/or voice service providers.

QUESTIONS? TALK TO AN EXPERT

Copyright 2024 Gyst Technologies.
Gyst is Patent Pending.
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